Privacy policy
The short version
You can play our games without an account. We don't ask for your name, email, location, contacts or photos. Your game progress is saved on your own device. Our games show ads, collect anonymous game statistics and offer optional purchases; the companies that provide those services handle some data as described below.
Information stored on your device
Your progress (levels, stars, coins, boosters, lives and settings) is saved locally on your device so you can continue where you left off. It is not sent to us. Deleting the game deletes this data.
On iPhone and iPad, a copy of your progress is also kept in your own iCloud account (iCloud key-value storage), so it comes back if you reinstall the game or change devices. This copy is handled by Apple under your iCloud account; we can't see it.
Advertising
Our games show ads. On iPhone and iPad, ads are provided by Appodeal; on Android, by Yodo1 MAS. Each of them works with other advertising companies (such as AppLovin, Unity Ads, ironSource, Mintegral, Meta Audience Network, InMobi, Liftoff/Vungle, Pangle, Digital Turbine, BidMachine, myTarget, Yandex and Google) that compete to show an ad. To show and measure ads, limit how often you see the same ad and prevent fraud, these companies may collect your device's advertising identifier, IP address, device type and model, operating system, language, network type, ad interactions (such as which ads were shown or tapped), and approximate location derived from your IP address.
The ad providers also collect technical crash and performance reports from their software in the game, to keep ads working.
On iPhone and iPad, ads are only personalized if you choose "Allow" when the game asks for permission to track. If you choose "Ask App Not to Track", your advertising identifier is not shared and ads are not personalized with it. On Android, you can reset or delete your advertising ID, or opt out of ads personalization, in your device settings. Where the law requires it (for example in the EEA, UK and Switzerland), the game asks for your choice before personalized ads are shown, and you can change it any time in Settings, under Ad choices.
You can report an ad that seems wrong from the game's Settings (Report an ad).
Privacy policies: Appodeal: appodeal.com/privacy-policy. Yodo1: policy.yodo1.com/website/en/privacy.html.
Game statistics
To see which levels are too hard and how the game is used, we use Google Analytics for Firebase. It records anonymous game events (for example levels started, won or lost, boosters and ads used, purchases made) together with an app instance ID that is generated for the install, basic device information and approximate location derived from your IP address. It is not linked to your name or your advertising identifier, and we don't use it to show you ads. In the EEA, UK and Switzerland these statistics are only collected if you said yes on the game's Ad choices card, and you can change that any time in Settings. Google's privacy policy: policies.google.com/privacy.
Purchases
Optional purchases (such as coins, the starter bundle or removing ads) are processed by Apple's App Store or Google Play. We never see your payment card details. We use RevenueCat to verify purchases and to restore them on a new device; it receives purchase receipts and an anonymous app user ID, not your name or payment details. RevenueCat's privacy policy: revenuecat.com/privacy.
Children
Our games are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our games, contact us and we will help remove it.
Your choices and rights
You can limit ad tracking in your device settings as described above, and delete all locally stored game data by deleting the game. Depending on where you live, you may have rights to access or delete personal data held by the providers above; you can contact them directly or ask us for help.
Changes
If this policy changes, we will update this page and the effective date above.
Contact
Questions about privacy: mellowmoss.games@gmail.com